About AKKA Group
AKKA Group started its activities with AKKA Construction Company, which was founded in 1978, and today continues to grow by gathering companies operating in the construction, tourism, food and retail sectors. AKKA Group, headquartered in Ankara, provides services in Istanbul and Antalya.It continues its activities in the tourism sector within the scope of the 5-star AKKA Antedon and AKKA Alinda hotels and the 4-star AKKA Claros Hotel in Antalya's tourism paradise Kemer. AKKA Antedon Hotel, together with AKKA Residence, which was established in 2011 and offers VIP service, provides unforgettable holiday experiences with its unique facilities and perfect service understanding.AKKA Antedon Hotel offers a peaceful and relaxing environment with the dance of the sea in harmony with nature. Located at the foot of the Beldibi Mountains surrounded by forests, the hotel has a relaxing garden that provides a botanical tour experience. It is a family hotel that offers comfort and convenience especially for families with children. It also serves as a congress hotel with its modern congress halls. It also offers different options with various concept wedding organizations.As AKKA Group, we continue to make innovations in our facilities. We adopt an excellence-oriented service approach by prioritizing the needs of our guests and employees. Strengthened by the support of our loyal guests and honest employees, AKKA Group will continue to exist in this sector with its long-term services.
Our Hotel Service Policy
As AKKA HOTELS employees, we are committed to constantly developing and competing successfully by using the principles of quality control, food safety and customer satisfaction management systems as a business. This commitment is not only limited to providing the highest quality services, but also aims to gain customer satisfaction and loyalty and to be the preferred hotels.We conduct management briefing studies to ensure that the quality policy is understood at all stages. Within the scope of our service concept, we receive, evaluate and provide feedback on complaints and suggestions, in order to gain the satisfaction of our guests, everyone who supports the realization of the service, and our employees.We prioritize guest satisfaction and aim to meet their needs and expectations. We use various tools to continuously improve our services by measuring customer satisfaction. At the same time, we develop mutual trust, understanding and communication among employees. We encourage team spirit and group work and facilitate interdepartmental communication.We provide a clean and safe environment to our employees and the community. We care about occupational safety and are careful to prevent potential accidents. We provide a work environment for our employees to be proud of, and we do not discriminate between duties and responsibilities.In terms of food safety, we prepare the distinguished flavors of international cuisine in accordance with hygiene rules and offer them to our customers. We determine the conditions necessary to detect food safety hazards, monitor the food production chain and ensure healthy consumption.We perform our service in accordance with management systems and legal requirements. We identify and allocate the necessary resources for effective and efficient management systems.As AKKA HOTELS, we continue to implement management systems effectively by constantly reviewing the above-mentioned policies and revising them in accordance with the conditions of the day.